top of page

Our Policies

Covid 19

💜 Please do not enter the salon until you are told to do so by myself or one of my colleagues.

💜 Do not enter the salon if you suspect you have COVID symptoms, are awaiting pcr test results or if the government have asked that you self isolate.

💜 Attending your appointment means you are declaring that you do not have
- a temperature
- New, continuous cough
- Loss or change to your sense of smell or taste.
- And haven’t been in contact with anyone who has COVID-19.

💜Please attend your appointment alone and on time.

💜Upon arrival please sanitise your hands at the designated area. Keep a hold of your belongings, these will have to stay with you for your appointment.

💜We will escort you to your styling seat, unfortunately our waiting area is not in use.

💜 We will fill in our Track and Trace contact sheet with you.

💜 Please bring a mask that you don’t mind getting hairy and/or tinted

💜We will not be able to provide tea, coffee or magazines however will have bottled water available.

💜Payments and re-booking will happen as normal.

💜 We will be in full PPe but will still provide the same professional and friendly service as always!!

If you have any questions regarding these policies feel free to email us at .

Cancellation Policy

Our cancellation policies are slightly varied for each stylist/ therapist. should you wish to find out more please contact them directly via the meet the team section of the website.

Marie - when booking an appointment with Marie you will be asked to confirm your booking with card details. in doing so you are accepting that should you cancel within 48 hours of your appointment time you will be charged 30% of your appointment. Cancellations prior to 48 hrs of your  appointment will not be charged. Please note this also includes cancellations due to Covid19 and Isolation.

Privacy Policy

This privacy policy sets out how Marie Walker Hair uses and protects any information that you give us when you use this website, attend an appointment or sign up to our newsletter/blog.

Marie Walker Hair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, during an appointment/consultation or via any of our newsletters/blog posts, then you can be assured that it will only be used in accordance with this privacy statement.

Marie Walker Hair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/05/2017.

What we collect

We may collect the following information:

  • first name and surname

  • contact information including email address, contact telephone number and postal address

  • demographic information such as postcode, preferences and interests

  • other personal information relevant to services you receive.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address and consent which you have provided

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, and may use the information to improve the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in person.

How we use cookies

Although this website does not generally use cookies, Google SEO records website traffic. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used the most. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information ( where available) to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for email subscription or website use, you may change your mind at any time by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email to

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Marie Walker Hair

bottom of page